Privacy Policy
At Flat Roofs South Wales, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website (flatroofsouthwales.co.uk) or use our roofing services.
1. Information We Collect
We may collect and process the following information about you:
Contact Information: Name, email address, phone number, and physical address (collected when you fill out a contact form or request a quote).
Project Details: Information regarding your property or roofing requirements.
Website Usage Data: IP addresses, browser types, and cookie data collected automatically through the Wix platform to analyze website traffic.
2. How We Use Your Information
We use the information we collect to:
Provide you with accurate quotes and carry out requested roofing services.
Respond to your inquiries, questions, or emergency repair requests.
Improve our website functionality and user experience.
Comply with our legal and accounting obligations.
3. Data Storage and Security
Our website is hosted on the Wix.com platform. Your data may be stored through Wix.com’s data storage, databases, and general applications on secure servers behind a firewall. We take all reasonable steps to ensure your personal data is handled securely and in accordance with UK GDPR.
4. Sharing Your Information
We never sell, rent, or share your personal information with third parties for marketing purposes. We only share information with trusted third parties when absolutely necessary to complete your project (e.g., scaffolding contractors or material suppliers delivering to your address) or if required by law.
5. Your Rights
Under UK data protection laws, you have the right to:
Request access to the personal data we hold about you.
Request that we correct any inaccurate information.
Request that we delete your personal data from our systems.
To exercise any of these rights, please contact us using the details below.